DMC Consultation

We know what sets a DMC apart. Through tailored consultation, we help strengthen your position in North America — from refining your product to connecting with the right partners.

Our Services

  • Act as your in-market representative in North America, handling outreach and relationship building with travel advisors, tour operators, and agencies. Run training sessions designed to deepen product knowledge and inspire bookings.

  • We know what advisors look for in a partner, and help you refine your product offering, processes, and sharpen your pitch. We help you identify what makes your business special and ensure it resonates with the partners who matter most.

  • Consistent and timely communication with the travel trade and press through newsletters, destination insights, and updates; ensure prompt responses and conduct targeted outreach to top travel agencies; support your marketing efforts with regularly updated trade contacts.

  • Create and maintain a portfolio of sales tools—including brochures and support documents—for trade use; advise on marketing material curation, and distribute resources through organized toolkits to ensure effective brand presentation.

  • Plan and manage impactful familiarization trips by selecting qualified advisors, coordinating logistics, assisting with pricing and promotion, and ensuring effective follow-up to maximize value.

  • Offer advice and hands-on assistance for trade shows, roadshows, conferences, and branded events.

  • Refine your website, messaging, and positioning to better connect with international audiences and drive partnerships. Translation support (English/Spanish) and culturally attuned storytelling to improve clarity, consistency, and conversion.

  • We offer project-based consulting designed to address specific goals or challenges. We provide expert guidance shaped by decades of experience in the industry.

Testimonials

  • Working with Emma and Olivia means working with true professionals who understand both the market and the traveler. Their skill in training, sales, and crafting meaningful experiences sets them apart and I can't wait to work with them again.

    Nina Price, Founder of Elliot House Escapes

  • Olivia and Emma's expertise and deep-rooted passion for Latin America are truly unparalleled. Their knowledge of the region, combined with their authentic enthusiasm, brings a unique energy to any project they undertake and has meaningful impact with their chosen partners.

    Casey Holt, Sales & Service Manager, Scott Dunn

  • Emma and Olivia's knowledge and passion for Latin America is unmatched. They have a deep understanding of the region as well as the needs of travelers visiting from North America.

    Rich Kerr, Head of Programme, Audley Travel